Outage in Layer27

East2 Transport Circuit Disruption

Resolved Minor

May 12, 2021 - Started almost 5 years ago - Lasted 5 days
Official incident page

Incident Report

Our service-provider at our East2 cloud location has identified a transport circuit failure. This failure may have caused a slight disruption to internet services on May 12, 2021 @19:41 UTC. Since the failure traffic has been successfully re-routed and we are working with our service-provider and will continue to monitor the situation. If you have questions or are continuing to experience any issues, please contact us via our support portal at https://support.layer27.com or via e-mail at support@layer27.com.

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Latest Updates ( sorted recent to last )

RESOLVED over 4 years ago - at 05/18/2021 02:14AM

Our service-provider reported that a temporary fiber disruption impacted the circuit. No further impact is expected and we have observed stability over an extended monitoring period.

If you have additional questions please contact us via our support portal at https://support.layer27.com or via e-mail at support@layer27.com.

INVESTIGATING almost 5 years ago - at 05/12/2021 07:50PM

Our service-provider at our East2 cloud location has identified a transport circuit failure. This failure may have caused a slight disruption to internet services on May 12, 2021 @19:41 UTC. Since the failure traffic has been successfully re-routed and we are working with our service-provider and will continue to monitor the situation.

If you have questions or are continuing to experience any issues, please contact us via our support portal at https://support.layer27.com or via e-mail at support@layer27.com.

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