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Outage in Layer27

East2 BaaS/DRaaS and Cloud Portal Access

Resolved Major
December 27, 2020 - Started about 5 years ago - Lasted about 3 hours
Official incident page

Incident Report

We have identified an issue that is impacting the following services at our East2 location: offsite backup copy, disaster recovery replication and cloud portal management. Our team is investigating and will provide updates as soon as possible. If you have any questions or concerns, please contact us via e-mail at support@layer27.com or open a ticket via our support portal at https://support.layer27.com.

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Latest Updates ( sorted recent to last )
RESOLVED about 5 years ago - at 12/27/2020 04:34AM

This incident has been resolved.

MONITORING about 5 years ago - at 12/27/2020 01:51AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 5 years ago - at 12/27/2020 01:41AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 5 years ago - at 12/27/2020 01:32AM

We have identified an issue that is impacting the following services at our East2 location: offsite backup copy, disaster recovery replication and cloud portal management. Our team is investigating and will provide updates as soon as possible. If you have any questions or concerns, please contact us via e-mail at support@layer27.com or open a ticket via our support portal at https://support.layer27.com.

Latest Layer27 outages

East 2 Cloud - 8 months ago
East2 Veeam Backup and Replication - over 2 years ago
Internet & Network Instability - about 4 years ago
Upstream Network Disruption - over 4 years ago
East1 Network Degraded - over 4 years ago

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