Outage in LayerStack

Unexpected Hardware issue

Resolved Minor
August 28, 2019 - Started about 6 years ago - Lasted over 2 years
Official incident page

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Outage Details

Apologies for the inconvenience caused. Currently, we are facing unexpected hardware issue for one of the server and our system engineers are fixing it urgently. We will keep you updated on the status
Latest Updates ( sorted recent to last )
RESOLVED about 6 years ago - at 08/29/2019 07:37AM

This incident has been resolved.

MONITORING about 6 years ago - at 08/29/2019 06:46AM

This incident has been resolved.

MONITORING about 6 years ago - at 08/29/2019 05:27AM

The detected hardware fault has now been resolved by replaced new hardware and all systems should be operational now.

IDENTIFIED about 6 years ago - at 08/29/2019 05:12AM

We are working on hardware replacement and it will take place over a span of 15 - 30 minutes

IDENTIFIED about 6 years ago - at 08/29/2019 03:26AM

Our system engineer team has located fault hardware and we need to undergo the urgent hardware replacement to resolve this around 13:00.

INVESTIGATING about 6 years ago - at 08/29/2019 03:15AM

Apologies for the inconvenience caused. Currently, we are facing unexpected hardware issue for one of the server and our system engineers are fixing it urgently.

We will keep you updated on the status

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