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LeadConnector Outage History

Every past LeadConnector outage tracked by IsDown, with detection times, duration, and resolution details.

There were 242 LeadConnector outages since November 2023. The 132 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor April 24, 2026

April 2026: Meta (Facebook, Instagram, Threads) Post Publishing Partial Outage

Detected Apr 24, 2026 2:56 AM EDT · Resolved Apr 25, 2026 6:43 AM EDT · Duration 1 day

LeadConnector experienced a partial outage affecting Meta platform post publishing functionality for Facebook, Instagram, and Threads that lasted 27.8 hours. The service disruption prevented users from publishing content to these social media platforms through the LeadConnector system. The incident was classified as minor and has since been resolved.

Minor April 16, 2026

April 2026: Issue with Bluesky posting

Detected Apr 16, 2026 5:33 AM EDT · Resolved Apr 16, 2026 11:44 PM EDT · Duration about 18 hours

LeadConnector experienced an issue with Bluesky post publishing functionality that prevented users from successfully posting content to the Bluesky platform. The service disruption lasted 18.2 hours and was classified as a minor incident. The posting functionality has been fully restored and users can now publish to Bluesky normally.

Minor March 30, 2026

March 2026: Snapshots are not processing.

Detected Mar 30, 2026 6:48 PM EDT · Resolved Mar 30, 2026 7:36 PM EDT · Duration about 1 hour

LeadConnector experienced an issue where Snapshots were not processing in subaccounts. The development team worked on resolving the problem, and the incident was classified as minor severity. The service disruption lasted 48 minutes before being resolved.

Minor March 30, 2026

March 2026: Latency in loading snapshots.

Detected Mar 30, 2026 12:05 PM EDT · Resolved Mar 30, 2026 2:04 PM EDT · Duration about 2 hours

LeadConnector experienced latency issues when loading snapshots, classified as a minor service incident. The performance degradation affected users' ability to efficiently access their snapshot data. The incident lasted 2 hours and is currently under investigation by the technical team.

Minor March 25, 2026

March 2026: We are investigating an issue where Business Profile updates (logos, names, timezones, and websites) are failing to save across multiple sub-accounts.

Detected Mar 25, 2026 2:04 PM EDT · Resolved Mar 25, 2026 2:45 PM EDT · Duration 42 minutes

LeadConnector experienced an issue where Business Profile updates including logos, names, timezones, and websites failed to save across multiple sub-accounts. The incident was classified as minor and lasted 42 minutes. The issue has been resolved.

Minor March 16, 2026

March 2026: CRM Conversations Tab Not Loading

Detected Mar 16, 2026 1:42 PM EDT · Resolved Mar 16, 2026 2:02 PM EDT · Duration 20 minutes

The LeadConnector CRM experienced an issue where the Conversations tab failed to load for some users. Multiple users reported being unable to access this functionality within the CRM interface. The engineering team investigated and resolved the problem within 20 minutes.

Minor March 13, 2026

March 2026: Sub Accounts are not getting listed in the Agency view

Detected Mar 13, 2026 8:26 AM EDT · Resolved Mar 13, 2026 8:30 AM EDT · Duration 4 minutes

LeadConnector experienced an issue where sub accounts were not displaying in the Agency view. The team identified the problem and worked on implementing a fix. The incident was resolved within 4 minutes with minor impact to users.

Minor March 10, 2026

March 2026: We are currently experiencing an issue with the Social Planner where posts are not syncing in the list view. As a result, users may not be able to see their posts in the list view at the moment.

Detected Mar 10, 2026 11:16 AM EDT · Resolved Mar 10, 2026 11:52 AM EDT · Duration 36 minutes

LeadConnector's Social Planner experienced a syncing issue where posts were not appearing in the list view, preventing users from seeing their scheduled posts. The service disruption lasted 36 minutes while the team investigated and resolved the problem.

Minor February 28, 2026

February 2026: A2P Profiles Impacted

Detected Feb 28, 2026 8:00 PM EST · Resolved Feb 28, 2026 8:44 PM EST · Duration 44 minutes

LeadConnector experienced an issue with A2P profile submissions due to a provider problem, preventing new profiles from being processed. The incident lasted 44 minutes while the team worked with partners to resolve the underlying provider issue.

Minor February 26, 2026

February 2026: Degraded performance of marketplace webhooks and Jobber Integration

Detected Feb 26, 2026 6:39 AM EST · Resolved Feb 26, 2026 6:43 AM EST · Duration 4 minutes

LeadConnector experienced degraded performance affecting marketplace webhooks and Jobber Integration functionality. The service disruption lasted approximately 4 minutes with minor impact to users. The team investigated and resolved the incident.