LeadConnector Outage History

LeadConnector experienced a partial outage affecting Meta platform post publishing functionality for Facebook, Instagram, and Threads that lasted 27.8 hours. The service disruption prevented users from publishing content to these social media platforms through the LeadConnector system. The incident was classified as minor and has since been resolved.

LeadConnector experienced an issue with Bluesky post publishing functionality that prevented users from successfully posting content to the Bluesky platform. The service disruption lasted 18.2 hours and was classified as a minor incident. The posting functionality has been fully restored and users can now publish to Bluesky normally.

LeadConnector experienced an issue where Snapshots were not processing in subaccounts. The development team worked on resolving the problem, and the incident was classified as minor severity. The service disruption lasted 48 minutes before being resolved.

LeadConnector experienced latency issues when loading snapshots, classified as a minor service incident. The performance degradation affected users' ability to efficiently access their snapshot data. The incident lasted 2 hours and is currently under investigation by the technical team.

LeadConnector experienced an issue where Business Profile updates including logos, names, timezones, and websites failed to save across multiple sub-accounts. The incident was classified as minor and lasted 42 minutes. The issue has been resolved.

The LeadConnector CRM experienced an issue where the Conversations tab failed to load for some users. Multiple users reported being unable to access this functionality within the CRM interface. The engineering team investigated and resolved the problem within 20 minutes.

LeadConnector experienced an issue where sub accounts were not displaying in the Agency view. The team identified the problem and worked on implementing a fix. The incident was resolved within 4 minutes with minor impact to users.

LeadConnector's Social Planner experienced a syncing issue where posts were not appearing in the list view, preventing users from seeing their scheduled posts. The service disruption lasted 36 minutes while the team investigated and resolved the problem.

LeadConnector experienced an issue with A2P profile submissions due to a provider problem, preventing new profiles from being processed. The incident lasted 44 minutes while the team worked with partners to resolve the underlying provider issue.

LeadConnector experienced degraded performance affecting marketplace webhooks and Jobber Integration functionality. The service disruption lasted approximately 4 minutes with minor impact to users. The team investigated and resolved the incident.