Outage in LeanIX

Unable to link individual fact sheets to reference catalogs

Resolved Minor
June 24, 2025 - Started 3 days ago - Lasted about 10 hours
Official incident page

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Outage Details

Users may be unable to link individual fact sheets to the reference catalog from the fact sheet page. Our team is working to identify the root cause and implement a solution. Workaround: Fact sheets can still be linked to the reference catalog using the bulk linking features. - https://docs-eam.leanix.net/docs/saas-catalog#bulk-linking-application-fact-sheets-from-the-inventory - https://docs-eam.leanix.net/docs/lifecycle-catalog#bulk-linking-it-component-fact-sheets-from-the-inventory We will send an additional update at 8 am UTC.
Components affected
LeanIX EAM LeanIX EAM LeanIX EAM LeanIX EAM LeanIX EAM LeanIX EAM LeanIX EAM
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 06/25/2025 08:01AM

This incident has been resolved. We appreciate your patience and understanding.

MONITORING 2 days ago - at 06/25/2025 07:13AM

A fix has been implemented and we are monitoring the results. We will make another update in the next 30 minutes.

INVESTIGATING 3 days ago - at 06/24/2025 09:44PM

Users may be unable to link individual fact sheets to the reference catalog from the fact sheet page. Our team is working to identify the root cause and implement a solution.

Workaround: Fact sheets can still be linked to the reference catalog using the bulk linking features.
- https://docs-eam.leanix.net/docs/saas-catalog#bulk-linking-application-fact-sheets-from-the-inventory
- https://docs-eam.leanix.net/docs/lifecycle-catalog#bulk-linking-it-component-fact-sheets-from-the-inventory

We will send an additional update at 8 am UTC.

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