Outage in LeanIX

Delay in factsheet event processing

Resolved Minor
August 12, 2025 - Started 23 days ago - Lasted 3 days
Official incident page

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Outage Details

Fact sheet related events are processed slower than expected, causing delays e.g. in updating the inventory, running automations based on fact sheet change, sending out notifications. The next update will be provided in 2 hours.
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 08/15/2025 07:16AM

This incident has been resolved.

MONITORING 21 days ago - at 08/14/2025 04:27PM

We are still monitoring the delays because of fact sheet related event processing of metrics on the software bill of materials.

We continue to actively monitor the situation, and we will provide another update in 16 hours.

MONITORING 21 days ago - at 08/14/2025 11:20AM

We are still monitoring the delays because of fact sheet related event processing of metrics on the software bill of materials.

We continue to actively monitor the situation, and we will provide another update in 5 hours.

MONITORING 22 days ago - at 08/13/2025 11:57AM

We are still monitoring the delays because of fact sheet related event processing in the automations feature and metrics on the software bill of materials.

We continue to actively monitor the situation, and we will provide another update in 24 hours.

MONITORING 22 days ago - at 08/13/2025 08:17AM

Fact sheet-related event processing is back to normal in most areas of the product. However, delays still impact the automations feature and metrics on the software bill of materials.

We continue to actively monitor the situation, and we will provide another update in 3 hours.

MONITORING 23 days ago - at 08/12/2025 03:04PM

Fact sheet related events are still processed slower than expected. We continue to monitor the situation.

We will post another update in 16 hours.

IDENTIFIED 23 days ago - at 08/12/2025 12:48PM

The situation is back to normal in some regions, and we are still working on the remaining regions.

We will send an additional update in 2 hours.

IDENTIFIED 23 days ago - at 08/12/2025 10:48AM

Fact sheet related events are processed slower than expected, causing delays e.g. in updating the inventory, running automations based on fact sheet change, sending out notifications.

The next update will be provided in 2 hours.

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