Outage in LeanIX

Service Disruption in US

Resolved Major
August 26, 2025 - Started 9 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently experiencing a service disruption in US. Our team is working with our cloud provider to identify the root cause and implement a solution. We will send an additional update in 60 minutes.
Components affected
LeanIX EAM
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 08/26/2025 02:00PM

This incident has been resolved.

MONITORING 9 days ago - at 08/26/2025 01:32PM

Our cloud provider restored the database systems and we are monitoring the results. The system as of now should be back online and accessible again.

IDENTIFIED 9 days ago - at 08/26/2025 11:55AM

Our cloud provider ist still working an a mitigation to restore database systems that are currently unavailable due to capacity constraints.
We are in close contact with the cloud provider and update the status as information arrive.

We will send an additional update in 4 hours.

IDENTIFIED 9 days ago - at 08/26/2025 10:18AM

The issue has been acknowledged by our cloud provider, they are working an a mitigation. The cloud provider confirmed capacity issues.

We will send an additional update in 60 minutes.

INVESTIGATING 9 days ago - at 08/26/2025 09:07AM

We are currently experiencing a service disruption in US. Our team is working with our cloud provider to identify the root cause and implement a solution.

We will send an additional update in 60 minutes.

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