Outage in Leanplum

Segmentation Outage

Resolved Minor
September 20, 2022 - Started about 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing an outage related to Segmentation. Scheduled messages and campaigns are impacted as well as Audiences estimates. In order to recover, you will experience increased Segmentation freshness over the next few hours. We apologize for the inconvenience and will update this status page as soon as we have resolved the root cause.

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Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 09/20/2022 07:23PM

We have implemented and deployed a fix addressing the root cause. Segmentation freshness will remain high in the next hours as we continue to monitor the system.

IDENTIFIED about 3 years ago - at 09/20/2022 05:26PM

We are currently experiencing an outage related to Segmentation. Scheduled messages and campaigns are impacted as well as Audiences estimates. In order to recover, you will experience increased Segmentation freshness over the next few hours. We apologize for the inconvenience and will update this status page as soon as we have resolved the root cause.

Latest Leanplum outages

Degraded System Performance - 12 months ago
Message Delivery Delay - over 1 year ago

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