Analytics APIs Experiencing Degraded Performance in US-East-1

As of 14:50 UTC, after a further 60 minutes of issue-free monitoring, we are resolving this issue affecting availability of session information via our Analytics stack. Reports API and Data API are fully operational.

Learnosity Support and Systems Engineering teams will follow up with a post mortem once we have completed root cause analysis and finalized any next steps or preventative measures required.

Please reach out if you have any questions or concerns.

As of 14:10 UTC, Learnosity has restored full service for all new requests to all Analytics APIs.

We are monitoring stability and analyzing all queued requests.

Learnosity Support and Systems Engineering teams are continuing to actively investigate the issue, and will follow on with an update and resolution as soon as possible.

As of 14:00 UTC, Learnosity is working on identifying the cause of degraded performance in our Analytics APIs, Reports and Data.

Authoring and Assessment stacks remain unaffected

Learnosity Support and Systems Engineering teams are continuing to actively investigate the issue, and will follow on with an update and resolution as soon as possible.

As of 13:30 UTC, We are currently investigating a possible performance degradation affecting Reports API and Data API results in US-East-1.

Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.