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Outage in LearnUpon

Issue in EU region affecting Exams/Surveys

Resolved Major
March 30, 2026 - Started 3 days ago - Lasted about 1 hour
Official incident page

Incident Report

We're currently investigating an issue where users are seeing 500 errors when trying to submit answers to Exams and Surveys. This is effecting users who connect to the LearnUpon application in the EU region
Components affected
LearnUpon Application - EU Region

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 03/30/2026 11:48PM

This incident has been resolved.

IDENTIFIED 3 days ago - at 03/30/2026 10:28PM

The cause of the issue has been identified and a fix is being trialled

INVESTIGATING 3 days ago - at 03/30/2026 10:25PM

We are continuing to investigate this issue.

INVESTIGATING 3 days ago - at 03/30/2026 10:24PM

We're currently investigating an issue where users are seeing 500 errors when trying to submit answers to Exams and Surveys.
This is effecting users who connect to the LearnUpon application in the EU region

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