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Outage in LearnUpon

Issue with Reporting on historical data in the LearnUpon application for exam question answers in EU region

Resolved Minor
March 31, 2026 - Started 2 days ago - Lasted about 24 hours
Official incident page

Incident Report

We are currently investigating an issue with missing historical data in reports and V1 API for exam questions answers. We have identified the root cause and are currently working to remediate the issue.
Components affected
LearnUpon Application - EU Region

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 04/01/2026 11:15AM

Reporting data for exam questions answers data is now available for all reports. This issue is now resolved. We apologise for any inconvenience this has caused.

MONITORING 2 days ago - at 03/31/2026 03:07PM

Reporting data for exam questions answers data is now available for the reports of 6 months or less. For reports older than 6 months the exam questions answers data will be available at approximately 18:00 UTC+1 tomorrow 1st April.

IDENTIFIED 2 days ago - at 03/31/2026 11:44AM

We are currently investigating an issue with missing historical data in reports and V1 API for exam questions answers. We have identified the root cause and are currently working to remediate the issue.

Latest LearnUpon outages

Issue in EU region affecting Exams/Surveys - 3 days ago
Issue with invite acceptance / self registration - 24 days ago
Intermittent latency in the EU Region - 6 months ago
Intermittent Connectivity Issues on the LearnUpon application in the EU region - 9 months ago
Connectivity issues on the LearnUpon application in the EU region - 10 months ago

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