Outage in Ledger

Degraded availability of some services due to Cloudflare outage

Resolved Major
November 18, 2025 - Started 6 days ago - Lasted about 5 hours
Official incident page

Incident Report

Cloudflare has reported a partial outage starting November 18, 2025, 12:48 PM CET, causing widespread 500 errors, as well as Cloudflare Dashboard and API failures. For the latest updates, see the Cloudflare Status page. As a result, some users may experience issues accessing certain Ledger services. We are actively monitoring updates from Cloudflare and working to resolve the issue. Impacted Services: - Ledger.com - My Order, Affiliate Portal, Privacy Requests and Referral Program pages - NFT metadata - Transaction checks Impacted Coins: EGLD, ADA, ICX, FIL, KAS, OSMO, STX, MINA, ICP Impacted Swap Providers: Thorchain, NearIntents, Exodus, CIC, Changelly Note: This list will be updated as more information becomes available.
Components affected
Ledger Cosmos (ATOM)
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 11/18/2025 05:16PM

All impacted services have been restored, and our teams continue to monitor system performance to ensure stability.

INVESTIGATING 6 days ago - at 11/18/2025 01:56PM

Cloudflare informs they have identified a fix for the issue and are working on restoring service.

INVESTIGATING 6 days ago - at 11/18/2025 12:54PM

We are continuing to investigate this issue.

INVESTIGATING 6 days ago - at 11/18/2025 12:46PM

Cloudflare has reported a partial outage starting November 18, 2025, 12:48 PM CET, causing widespread 500 errors, as well as Cloudflare Dashboard and API failures. For the latest updates, see the Cloudflare Status page.

As a result, some users may experience issues accessing certain Ledger services. We are actively monitoring updates from Cloudflare and working to resolve the issue.

Impacted Services:
- Ledger.com
- My Order, Affiliate Portal, Privacy Requests and Referral Program pages
- NFT metadata
- Transaction checks

Impacted Coins:
EGLD, ADA, ICX, FIL, KAS, OSMO, STX, MINA, ICP

Impacted Swap Providers:
Thorchain, NearIntents, Exodus, CIC, Changelly

Note: This list will be updated as more information becomes available.

Latest Ledger outages

Cardano (ADA) Mainnet Degraded Service - 3 days ago
Avalanche (AVAXC) Mainnet Degraded Service - 5 days ago
Cardano (ADA) Mainnet Degraded Service - 6 days ago
Casper (CSPR) Mainnet Service Disruption - 7 days ago
Polygon (MATIC) Mainnet Degraded Service - 13 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook