Incoming Credit Delay

The incident is now resolved, and manual processing for transfers received on Barclays’ bank account is ongoing.

We are really sorry for the inconvenience.

The automated reconciliation of incoming transfers, incoming Direct Debit, Cheques, Chargeback is now finalized.
The manual treatments are now on going.

Incoming bank transfers sent to Barclays banks (UK, Germany and Italy) are still not processed.
We are currently working on an fix to include Barclays treatment (missing yesterday's and today's operations).

We are really sorry for the inconvenience and we'll inform once the issue is solved

We are currently facing a bank statement issue impacting our crediting processes.

As a result, you might experience a delay regarding :

- Incoming transfers
- SDD
- Checks
- Chargebacks

We are really sorry for the inconvenience it might cause.

We are currently facing a bank statement issue impacting our crediting processes.

As a result, you might experience a delay regarding :

- Incoming transfers
- SDD
- Checks
- Chargebacks

We are really sorry for the inconvenience it might cause.

We are currently facing a bank statement issue impacting our crediting processes.

As a result, you might experience a delay regarding :

- Incoming transfers
- SDD
- Checks
- Chargebacks

We are really sorry for the inconvenience it might cause.

We are currently facing a technical incident affecting our crediting operations. As a result, the availability of funds on incoming transfers may be delayed. Our teams are actively working on resolving the situation.