Ongoing incident impacting some money-in flows

The incident impacting some money-in flows has now been resolved.

A fix has been applied across all affected environments, and the flows are now working normally again.

We will continue to monitor the situation.

Thank you for your patience and understanding.

The cause of the incident has been identified.

Our technical teams are currently applying a fix to progressively restore the impacted money-in flows.

We will keep you informed as soon as the situation is back to normal.

Thank you for your patience.

Hello,

We are aware of an incident currently impacting some money-in flows.

Our technical teams are actively investigating and working to restore the situation as quickly as possible.

We will keep you informed as soon as we have more information.

Thank you for your understanding.