Outage in Level365

Investigating Post-Maintenance Service Issues

Resolved Minor

August 26, 2026 - Started about 11 hours ago - Lasted about 4 hours
Official incident page

Incident Report

We are investigating reports of calling issues following the completion of our recent scheduled maintenance. Some users may experience intermittent interruptions when making or receiving calls. Our team is actively working to restore normal calling service as quickly as possible. We will provide another update as more information becomes available.

Components affected

Level365 Core Services

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Latest Updates ( sorted recent to last )

RESOLVED about 7 hours ago - at 08/26/2026 04:15PM

This incident has been resolved. All reported calling issues have been resolved, and no additional issues have been reported.

We apologize for any inconvenience this may have caused. If you need further assistance, please contact our Support Team at support.level365.com.

IDENTIFIED about 9 hours ago - at 08/26/2026 02:40PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 11 hours ago - at 08/26/2026 12:32PM

We are investigating reports of calling issues following the completion of our recent scheduled maintenance. Some users may experience intermittent interruptions when making or receiving calls.

Our team is actively working to restore normal calling service as quickly as possible.

We will provide another update as more information becomes available.

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