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Outage in Level365

Investigating issues with Level365 Web App Login

Resolved Minor
September 10, 2026 - Started 6 days ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating reports of some users being unable to log in to the Level365 Web App (app.level365.com). Our team is actively working to identify the cause, and further updates will be provided as more information becomes available.
Components affected
Level365 Web App / Portal

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 09/11/2026 07:07PM

We have monitored and confirmed that all services are functioning as expected, with no new reports of issues. This incident is now resolved. If you experience any further problems, please contact our support team at support.level365.com.

MONITORING 5 days ago - at 09/11/2026 12:32PM

A fix has been implemented for intermittent issues affecting some users of the Level365 Web App (app.level365.com). We are continuing to monitor the situation. If you experience any new issues, please contact our support team at support.level365.com.

IDENTIFIED 6 days ago - at 09/10/2026 08:15PM

We are continuing to work on a fix for the login issues affecting some users of the Level365 Web App (app.level365.com). We will provide a further update once the fix has been implemented.

IDENTIFIED 6 days ago - at 09/10/2026 05:46PM

We are continuing to investigate reports of some users being unable to log in to the Level365 Web App (app.level365.com). Our team has identified the cause and is working on a fix. We will provide a further update once it has been implemented.

INVESTIGATING 6 days ago - at 09/10/2026 02:57PM

We are continuing to investigate reports of issues with the Web App related to logging in and components not loading properly once logged in. Further updates will be provided as more information becomes available.

INVESTIGATING 6 days ago - at 09/10/2026 01:44PM

We are currently investigating reports of some users being unable to log in to the Level365 Web App (app.level365.com). Our team is actively working to identify the cause, and further updates will be provided as more information becomes available.

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