Outage in Lexia

Student Program Issue

Resolved Major

January 08, 2025 - Started about 1 year ago - Lasted 8 days
Official incident page

Incident Report

There is currently an issue with PowerUp displaying students’ usage data on the PowerUp student homepage. All usage is correct and up to date in myLexia. We are working to resolve the issue quickly. We apologize for any inconvenience this might cause.

Components affected

Lexia PowerUp

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/16/2025 05:28PM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 01/08/2025 04:02PM

There is currently an issue with PowerUp displaying students’ usage data on the PowerUp student homepage. All usage is correct and up to date in myLexia. We are working to resolve the issue quickly.

We apologize for any inconvenience this might cause.

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