Outage in LexisNexis Cirium
The Journey production application is currently unavailable due to an internal error on the Azure OpenAI server.
Resolved MinorIncident Report
We would like to inform that currently Journey production application is down due to Azure Open AI server internal error. We will update once the service is up and running in production. If you have any questions or need assistance, please reach out to our support team.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 12/24/2025 01:03PM
This incident has been resolved.
INVESTIGATING
about 2 months ago - at 12/24/2025 12:18PM
We would like to inform that currently Journey production application is down due to Azure Open AI server internal error. We will update once the service is up and running in production. If you have any questions or need assistance, please reach out to our support team.
Latest LexisNexis Cirium outages
Cirium Sky Stream degraded performance - 16 days ago
Partial Outage with Advance Booking report - 30 days ago
Service Disruption: Cirium Journey - about 1 month ago
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