Outage in LexisNexis Cirium
Blank routes data in Dashboard and Airport Profiles
Resolved MinorIncident Report
We are currently investigating an issue impacting the Dashboard Networks tab and Airport Profiles Routes, Airlines and Aircraft tabs; all of which are not displaying any December 2025 scheduled routes. This issue is not affecting the Airline Profiles Routes tab. We will post a further update shortly.
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 12/05/2025 11:23AM
We have successfully reinstated the missing Networks / Routes data. Please accept our apologies for any disruption caused and contact our Helpdesk if you require further assistance.
INVESTIGATING
2 months ago - at 12/05/2025 09:24AM
Unfortunately the overnight database update has not resolved the issue. We are continuing to investigate and will post a further update shortly.
MONITORING
2 months ago - at 12/04/2025 05:10PM
We have identified the issue and fixed the underlying data. The fix will be released to production as part of the daily database refresh at approximately 06:00 UTC, 5th December 2025.
INVESTIGATING
2 months ago - at 12/04/2025 01:56PM
We are currently investigating an issue impacting the Dashboard Networks tab and Airport Profiles Routes, Airlines and Aircraft tabs; all of which are not displaying any December 2025 scheduled routes. This issue is not affecting the Airline Profiles Routes tab. We will post a further update shortly.
Latest LexisNexis Cirium outages
Cirium Sky Stream degraded performance - 17 days ago
Partial Outage with Advance Booking report - about 1 month ago
Service Disruption: Cirium Journey - about 1 month ago
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