Outage in LexisNexis Cirium
Diio Mi and SRS Analyzer report download errors
Resolved MinorIncident Report
Users are reporting errors when attempting to download Diio Mi and SRS Analyser reports to Excel (xlsx). Reports are successfully downloading to Excel. Our engineers are investigating. A further update will follow. Please contact us if you have questions or require further assistance.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/01/2025 12:14PM
This incident has been resolved. Any users still experiencing issues are recommended to clear their browser cache and retry. Please contact us if you require further assistance.
INVESTIGATING
10 months ago - at 06/30/2025 01:49PM
Users are reporting errors when attempting to download Diio Mi and SRS Analyser reports to Excel (xlsx). Reports are successfully downloading to Excel. Our engineers are investigating. A further update will follow. Please contact us if you have questions or require further assistance.
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