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Outage in LexisNexis Cirium

PDS File Delivery Delays

Resolved Minor
March 23, 2026 - Started 25 days ago - Lasted 7 days
Official incident page

Incident Report

We are investigating a server connectivity issue that is preventing the completion of PDS Fleets daily deliveries. We apologise for the inconvenience caused and will post a further update no later than 17:00 UTC. For clarification, this incident does not affect the Cirium Fleets API service.

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Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 03/30/2026 08:28AM

We are happy to report that the issue affecting PDS Fleets deliveries has been resolved. The solution has been thoroughly tested and we have full confidence in its reliability and stability. Please accept our apologies for any disruption caused and contact the Help Desk for further assistance.

IDENTIFIED 23 days ago - at 03/25/2026 12:53PM

Our engineers continue to work on a permanent solution to address the file delivery issue, however this may take several days. In the meantime we will continue with manual file deliveries. Thank you for your continued patience.

IDENTIFIED 24 days ago - at 03/24/2026 11:23PM

Our Professional Data Services team has now cleared the backlog of delayed deliveries, and processing is currently up to date. We continue to investigate a longer-term solution to address the underlying server issue and prevent recurrence. In the interim, files will be delivered manually, with a target of same-day delivery. Thank you for your continued patience while we work toward a permanent resolution. We will provide the next update, on or around 10:00 UTC on 2026-03-25.

IDENTIFIED 24 days ago - at 03/24/2026 04:44PM

We have identified what we believe to be the underlying issue and are investigating next steps. In parallel, the PDS team are working to address the backlog of delayed deliveries, however this is a manual task and will take some time to complete. Your continued patience is highly appreciated. We will provide the next update, on or around 10:00 UTC tomorrow.

INVESTIGATING 24 days ago - at 03/24/2026 11:34AM

Our engineers are continuing to investigate the issue that is preventing the delivery of PDS Fleets data. A further update will be posted at or around 17:00 UTC. Thank you for continued patience and understanding. Please reach out to the Help Desk if you require further assistance.

INVESTIGATING 25 days ago - at 03/23/2026 05:08PM

Our engineers are continuing to investigate the issue that is preventing the delivery of PDS Fleets data. A further update will be posted at or around 09:00 UTC tomorrow, 24th March. Thank you for your patience and understanding.

INVESTIGATING 25 days ago - at 03/23/2026 09:28AM

We are investigating a server connectivity issue that is preventing the completion of PDS Fleets daily deliveries. We apologise for the inconvenience caused and will post a further update no later than 17:00 UTC.
For clarification, this incident does not affect the Cirium Fleets API service.

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