Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Outage in LexisNexis Cirium

PDS File Delivery Delays

Minor
March 23, 2026 - Started 5 days ago
Official incident page

Incident Report

We are investigating a server connectivity issue that is preventing the completion of PDS Fleets daily deliveries. We apologise for the inconvenience caused and will post a further update no later than 17:00 UTC. For clarification, this incident does not affect the Cirium Fleets API service.

Need to monitor LexisNexis Cirium outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Latest Updates ( sorted recent to last )
IDENTIFIED 3 days ago - at 03/25/2026 12:53PM

Our engineers continue to work on a permanent solution to address the file delivery issue, however this may take several days. In the meantime we will continue with manual file deliveries. Thank you for your continued patience.

IDENTIFIED 3 days ago - at 03/24/2026 11:23PM

Our Professional Data Services team has now cleared the backlog of delayed deliveries, and processing is currently up to date. We continue to investigate a longer-term solution to address the underlying server issue and prevent recurrence. In the interim, files will be delivered manually, with a target of same-day delivery. Thank you for your continued patience while we work toward a permanent resolution. We will provide the next update, on or around 10:00 UTC on 2026-03-25.

IDENTIFIED 4 days ago - at 03/24/2026 04:44PM

We have identified what we believe to be the underlying issue and are investigating next steps. In parallel, the PDS team are working to address the backlog of delayed deliveries, however this is a manual task and will take some time to complete. Your continued patience is highly appreciated. We will provide the next update, on or around 10:00 UTC tomorrow.

INVESTIGATING 4 days ago - at 03/24/2026 11:34AM

Our engineers are continuing to investigate the issue that is preventing the delivery of PDS Fleets data. A further update will be posted at or around 17:00 UTC. Thank you for continued patience and understanding. Please reach out to the Help Desk if you require further assistance.

INVESTIGATING 5 days ago - at 03/23/2026 05:08PM

Our engineers are continuing to investigate the issue that is preventing the delivery of PDS Fleets data. A further update will be posted at or around 09:00 UTC tomorrow, 24th March. Thank you for your patience and understanding.

INVESTIGATING 5 days ago - at 03/23/2026 09:28AM

We are investigating a server connectivity issue that is preventing the completion of PDS Fleets daily deliveries. We apologise for the inconvenience caused and will post a further update no later than 17:00 UTC.
For clarification, this incident does not affect the Cirium Fleets API service.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook