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Outage in LexisNexis Cirium

Flight Data Outage

Resolved Major
March 23, 2026 - Started 5 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating a VPN issue that is affecting the ingestion of flight data from multiple airlines. The impact of this is stale flight status data in the Cirium Sky APIs, Stream and Data Warehouse, Trips and Flightstats.com. We apologise for the inconvenience caused and will post a further update no later than 14:30 UTC.
Components affected
LexisNexis Cirium Cirium Sky™ APIs LexisNexis Cirium Cirium Sky™ Warehouse LexisNexis Cirium Cirium Sky™ Stream LexisNexis Cirium Proactive & Traveler Services LexisNexis Cirium FlightStats.com

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 03/23/2026 11:27AM

The VPN connection has been restored and flight data is being received as expected from the affected upstream providers. Please accept our apologies for any disruption caused and contact the Help Desk for further assistance.

INVESTIGATING 5 days ago - at 03/23/2026 10:54AM

We are continuing to investigate this issue.

INVESTIGATING 5 days ago - at 03/23/2026 10:35AM

We are continuing to investigate this issue.

INVESTIGATING 5 days ago - at 03/23/2026 10:32AM

We are investigating a VPN issue that is affecting the ingestion of flight data from multiple airlines. The impact of this is stale flight status data in the Cirium Sky APIs, Stream and Data Warehouse, Trips and Flightstats.com. We apologise for the inconvenience caused and will post a further update no later than 14:30 UTC.

Latest LexisNexis Cirium outages

Planned Quarterly Maintenance - Cirium Sky Warehouse - May 6, 2026 - about 22 hours ago
Investigating issues with Fleets Analyzer - Aircraft - Summary - 1 day ago
Intermittent Errors - FlightStats Flight Status API - 3 days ago
PDS File Delivery Delays - 5 days ago
Degraded Performance Issues - Cirium Sky API Platform, Flightstats.com and Trips Data Services - 11 days ago

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