Outage in Liferay
Kubernetes-upgrades
Resolved Minor
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Outage Details
Our infrastructure provider is performing kubernetes upgrades from 8:00 AM Pacific time to 8:00 PM Pacific time and customers on standard availability might suffer a brief downtime
Latest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 06/06/2025 08:05PM
The issue has been resolved.
MONITORING
24 days ago - at 06/06/2025 08:48AM
Some customers may observe that the database service may show an Unhealthy status and continuously logs the following error message:
ER_SPECIFIC_ACCESS_DENIED_ERROR: Access denied; you need (at least one of) the SUPER privilege(s) for this operation.
Impact:
There is no impact on database functionality or data integrity.
Recommended Action:
Please restart the database service.
If the status remains Unhealthy, open a support ticket and reference this notice.
Next Steps:
We will provide further updates as more information becomes available.
MONITORING
24 days ago - at 06/06/2025 03:03AM
The incident has ended. Our team will continue to actively monitor system performance to ensure a complete return to normal.
MONITORING
25 days ago - at 06/05/2025 08:46PM
We are continuing to monitor for any further issues.
MONITORING
25 days ago - at 06/05/2025 08:12PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
25 days ago - at 06/05/2025 08:11PM
Our infrastructure provider is performing kubernetes upgrades from 8:00 AM Pacific time to 8:00 PM Pacific time and customers on standard availability might suffer a brief downtime
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