Outage in Liferay

Infrastructure Services Instability

Resolved Major

June 12, 2025 - Started 7 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are experiencing issues with our infrastructure provider. We are monitoring to mitigate any potential impact. Symptoms on our platform are unavailability of the Cloud Console, Deployment failures and backup failures. In some cases there are issues to retrieve documents from the Document Library. Some of our customer's are also experiencing downtimes.

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 06/12/2025 11:21PM

The incident has been resolved and all systems are operational

MONITORING 7 months ago - at 06/12/2025 08:29PM

Root cause has been identified by the infrastructure provider and recovery of all services are underway. Some services take longer to recover than others. We are monitoring the situation taking necessary actions to recover all services.

INVESTIGATING 7 months ago - at 06/12/2025 07:28PM

We are experiencing issues with our infrastructure provider. We are monitoring to mitigate any potential impact. Symptoms on our platform are unavailability of the Cloud Console, Deployment failures and backup failures.
In some cases there are issues to retrieve documents from the Document Library.
Some of our customer's are also experiencing downtimes.

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