Outage in Lifesize Cloud

Call management service users from EMEA unable to connect to meetings

Resolved Minor
December 05, 2024 - Started 2 months ago - Lasted 4 days
Official incident page

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Outage Details

Currently, point-to-point calls are functioning well; however, some regions are experiencing difficulties joining VMR (Virtual Meeting Room) calls.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 12/09/2024 06:13AM

Over the weekend, a fix was implemented to prevent the issue from occurring again.

MONITORING 2 months ago - at 12/05/2024 10:48AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 months ago - at 12/05/2024 09:36AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 12/05/2024 09:36AM

Currently, point-to-point calls are functioning well; however, some regions are experiencing difficulties joining VMR (Virtual Meeting Room) calls.

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