Outage in Lifesize Cloud
Call management service users from US unable to connect to meetings
Resolved MinorIncident Report
Currently, point-to-point calls are functioning well; however, some regions are experiencing difficulties joining VMR (Virtual Meeting Room) calls.
Components affected
Lifesize Cloud Call Management ServiceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/21/2026 05:21PM
This incident has been resolved.
MONITORING
3 months ago - at 01/21/2026 03:33PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 months ago - at 01/21/2026 01:56PM
We have identified the issue, and the fix is currently being deployed.
We will keep you posted on the progress.
INVESTIGATING
3 months ago - at 01/21/2026 01:52PM
Currently, point-to-point calls are functioning well; however, some regions are experiencing difficulties joining VMR (Virtual Meeting Room) calls.
Latest Lifesize Cloud outages
Call Management Service Issue – Users in the EU region are unable to join Teams, Zoom, or Google meetings using Icon devices. - 29 days ago
Call management service users from US unable to connect to meetings - about 1 month ago
Lifesize cloud Platform – Service Interruption - 6 months ago
Call Management Issue - about 1 year ago
Call management service users from EMEA unable to connect to meetings - over 1 year ago
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