Email Reports Not Being Received

This incident is now closed.

All missing historical email reports have been issued, and full functionality has been restored.

We apologise for any inconvenience caused, and thank you for your patience while our team worked to resolving the disruption.

We have identified the disruption in the Email Reporting system, resulting in some reports failing to send since March 25th. We sincerely apologise for any inconvenience this may have caused.

Our team is actively working to restore full functionality. As we resolve the issue, some users may receive a backlog of email reports over the next few days as the system catches up.

Thank you for your patience while we work to resolve this.

We are investigating reports of users not receiving some email reports from the Lightfoot system. We apologise for any inconvenience caused while we identify this issue.