Outage in Lightspeed Systems

Lightspeed MDM™ - Unable to update or add new tokens for managed distribution or DEP services

Resolved Minor
June 08, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/08/2023 01:06PM

We are pleased to inform you that the issue has been resolved and we can confirm that all our systems are now fully operational.

As part of our commitment to providing you with the best possible service, we will be conducting an internal investigation of this incident to identify the root cause and make any necessary improvements to our system to prevent or minimize the likelihood of a recurrence in the future.

Thank you for your patience and understanding during this time. If you have any further questions or concerns, please reach out to our support team.

MONITORING over 2 years ago - at 06/08/2023 11:12AM

Our engineering team have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.

INVESTIGATING over 2 years ago - at 06/08/2023 10:13AM

We are currently investigating this issue.

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