Outage in Lightspeed Systems

[12629] - Digital Insights Data Aggregation

Resolved Minor
June 14, 2024 - Started 6 months ago - Lasted about 21 hours
Official incident page

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Outage Details

Digital Insight is currently experiencing a delay in UI reporting. You will not see any data in your UI starting Thursday, June 13, 2024 at 5:30pm EST. This is caused by an issue with a third party partner that they are actively working to resolve. In the meantime, data is still being collected and stored, and the UI will catch up shortly after the issue is resolved. We will continue to post updates as we work towards a resolution. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 06/15/2024 04:42PM

This incident has been resolved.

MONITORING 6 months ago - at 06/15/2024 04:25AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 6 months ago - at 06/14/2024 08:01PM

Digital Insight is currently experiencing a delay in UI reporting. You will not see any data in your UI starting Thursday, June 13, 2024 at 5:30pm EST. This is caused by an issue with a third party partner that they are actively working to resolve.

In the meantime, data is still being collected and stored, and the UI will catch up shortly after the issue is resolved. We will continue to post updates as we work towards a resolution.

Thank you for your patience.

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