Outage in Lightspeed

Back-office intermittently fails to load the styling

Resolved Minor
October 02, 2024 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

The back-office intermittently fails to load the styling of the back-office. Only plain HTML is being visible. We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/02/2024 03:39PM

We’re happy to report that the issue has been fully resolved. Our team has identified the root cause and implemented a fix. The back-office is now operating normally. We will continue to monitor the situation to ensure stability.

MONITORING 3 months ago - at 10/02/2024 02:59PM

An update to the system has been reversed, and we are monitoring the results.

IDENTIFIED 3 months ago - at 10/02/2024 02:55PM

The issue has been identified and are mitigating the issue.

INVESTIGATING 3 months ago - at 10/02/2024 02:51PM

The back-office intermittently fails to load the styling of the back-office. Only plain HTML is being visible.

We are currently investigating this issue.

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