Outage in Lightspeed
Lightspeed Payments K- and O-Series Payout delays in Australia for some Merchants
Resolved MinorIncident Report
Summary AI Generated
A subset of Australian merchants using Lightspeed Payments (K- and O-Series) experienced delays in their Regular (BECS) payouts due to an external issue with a partner bank. The incident lasted approximately 5 hours, affecting AUD transactions that were expected to be credited on Monday, July 6, 2026. The external issue was resolved and all impacted payouts were successfully processed and credited to the affected accounts.
We have identified an external issue resulting in a partial payout delay for a subset of AUD transactions processed through one of our partner banks.
As a result, some customers receiving Regular (BECS) payouts in Australia may experience a delay in receiving their payouts expected this Monday. We are actively monitoring the situation and coordinating with the affected partner to support resolution efforts.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 07/06/2026 01:05PM
The external issue that caused delays to some Regular (BECS) payouts in Australia has been resolved. All impacted payouts have now been processed and will be credited to the affected accounts.
MONITORING
12 days ago - at 07/06/2026 10:04AM
We have identified an external issue causing delays to some Regular (BECS) payouts in Australia. Affected funds are expected to be credited by the end of the day on 6 July 2026 in AU time.
INVESTIGATING
13 days ago - at 07/06/2026 08:12AM
We are continuing to investigate this issue.
INVESTIGATING
13 days ago - at 07/06/2026 08:11AM
We are continuing to investigate this issue.
INVESTIGATING
13 days ago - at 07/06/2026 08:09AM
We have identified an external issue resulting in a partial payout delay for a subset of AUD transactions processed through one of our partner banks.
As a result, some customers receiving Regular (BECS) payouts in Australia may experience a delay in receiving their payouts expected this Monday. We are actively monitoring the situation and coordinating with the affected partner to support resolution efforts.
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