Outage in Lightspeed
Payment Terminal Processing Disruption
Resolved MinorIncident Report
Summary AI Generated
Lightspeed Payments experienced a disruption affecting certain payment terminal integrations for approximately one hour on July 17, 2026. The issue prevented normal transaction processing, impacting sales operations for affected merchants. The problem was resolved and full payment processing was restored within the hour.
We are aware of an issue affecting certain payment terminal integrations. Our team is actively investigating and working to restore normal processing. We apologise for the disruption to your sales operations and will provide updates as we learn more.
Components affected
Lightspeed PaymentsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 07/17/2026 12:17PM
The issue with Lightspeed Payments has been resolved. Transactions are now being processed normally.
MONITORING
1 day ago - at 07/17/2026 11:48AM
The issue is now resolved. We will continue to monitor the situation.
If you are still experiencing issues, please use our standalone payments workaround:
https://k-series-support.lightspeedhq.com/hc/en-us/articles/5028210082715-Standalone-payments
INVESTIGATING
1 day ago - at 07/17/2026 11:18AM
We are aware of an issue affecting certain payment terminal integrations. Our team is actively investigating and working to restore normal processing. We apologise for the disruption to your sales operations and will provide updates as we learn more.
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