Outage in Lightspeed
K-Series local payment processing degraded
Resolved MinorIncident Report
Summary AI Generated
Lightspeed Hospitality K-Series experienced a 38-minute degradation in local payment processing, during which some devices displayed an "Unable to access payment method" error. Lightspeed Payments was the affected component. The service recovered and was confirmed resolved after a period of monitoring.
Hospitality K-Series payment processing experienced degradation, with some local devices reporting an “Unable to access payment method” error.
Components affected
Lightspeed PaymentsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 09/25/2026 04:20PM
This incident has been resolved
MONITORING
2 days ago - at 09/25/2026 03:59PM
Hospitality K-Series payment processing has recovered after some local devices reported an “Unable to access payment method” error. We are monitoring the service.
INVESTIGATING
2 days ago - at 09/25/2026 03:46PM
We are continuing to investigate this issue.
INVESTIGATING
2 days ago - at 09/25/2026 03:45PM
Hospitality K-Series payment processing experienced degradation, with some local devices reporting an “Unable to access payment method” error.
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