Outage in Lilt

Pretranslate with OpenAI is not operational

Resolved Major
December 02, 2024 - Started 20 days ago - Lasted about 4 hours
Official incident page

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Outage Details

The use of OpenAI LLMs on LILT is currently not operational. The LILT team has identified the root cause and deploying a resolution.
Components affected
Lilt Translate Lilt API
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 12/02/2024 02:46PM

This incident has been resolved.

IDENTIFIED 20 days ago - at 12/02/2024 01:20PM

Instant translation using LILT or any 3rd-party MT provider (OpenAI, DeepL) is operational again.

LILT Pretranslate with OpenAI is non-functional and under investigation by our engineering team.

IDENTIFIED 20 days ago - at 12/02/2024 12:35PM

We are continuing to work on a fix for this issue.

IDENTIFIED 20 days ago - at 12/02/2024 11:46AM

We are continuing to work on a fix for this issue.

IDENTIFIED 20 days ago - at 12/02/2024 10:42AM

The use of OpenAI LLMs on LILT is currently not operational. The LILT team has identified the root cause and deploying a resolution.

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