Outage in LIMOSS

Devolved Admin Portal (DAP) Service Notification - P2 Incident

Major

April 21, 2026 - Started about 2 hours ago
Official incident page

Incident Report

Dear Authorised Contacts, What is this notification about? This notice is to advise you that we are currently investigating a P2 incident impacting the Devolved Admin Portal (DAP) Market Service across all three environments, Sandbox, Pre-prod and Prod. How does it impact me? You may experience issues when trying to add a user via DAP, or once added, the user is not not appearing in your Organisation user list. What action must I take? Please cascade this information to any DAP User Managers within your organisation. Next update An update will be provided once the root cause has been identified. Support If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london

Components affected

LIMOSS Devolved Admin Portal (DAP)

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Latest Updates ( sorted recent to last )

IDENTIFIED 31 minutes ago - at 04/21/2026 01:01PM

The issue has been identified and a fix is being developed.

INVESTIGATING about 2 hours ago - at 04/21/2026 11:15AM

Dear Authorised Contacts,

What is this notification about?
This notice is to advise you that we are currently investigating a P2 incident impacting the Devolved Admin Portal (DAP) Market Service across all three environments, Sandbox, Pre-prod and Prod.

How does it impact me?
You may experience issues when trying to add a user via DAP, or once added, the user is not not appearing in your Organisation user list.

What action must I take?
Please cascade this information to any DAP User Managers within your organisation.

Next update
An update will be provided once the root cause has been identified.

Support
If you require assistance please contact the LIMOSS Service Desk on servicedesk@limoss.london

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