Linear Outage History

Linear experienced a 56-minute incident involving delays in background processing that affected notifications, emails, webhooks, automations, and some integrations. The issue was caused by failures in event processing which created a backlog of events. The incident was resolved by addressing the event processing failures, returning the backlog to normal levels and eliminating significant delays.

Linear experienced a 5-minute service disruption from 21:15 to 21:20 UTC where customers using cycles encountered errors. The issue was caused by unintended side effects from an internal migration related to performance improvements, and was resolved by rolling back the problematic change.

Linear experienced degraded Slack integration performance for 1.1 hours due to an upstream provider issue. The incident affected Linear Asks, Slack functionality, and Slack agent features, causing some Slack-related workflows to be delayed or unavailable. The service was restored once the upstream provider resolved their issue.

Linear experienced elevated latency that caused delays in updates, with changes taking longer than expected to appear in the application. The incident affected the platform's update functionality for 32 minutes while services stabilized. The team monitored the recovery process until the issue was fully resolved.

The Linear agent in Slack became intermittently unresponsive for some US users, preventing them from receiving responses to their requests. The issue was investigated and resolved within 15 minutes.

Linear experienced delays in SLA processing and Linear Agent functionality for 1.7 hours. The engineering team identified the issue was caused by a recent change to workflow preparations and resolved it by reverting that change. The service was restored to normal operation with ongoing monitoring to ensure stability.

Linear experienced a 14-minute service disruption affecting events and processors in the US East region. The issue caused some actions to be delayed or fail to trigger as expected. The incident was classified as minor and resolved after investigation.

Linear experienced processing delays affecting some user actions for 44 minutes. The service team identified the issue and brought it under control while monitoring the situation. The incident was classified as minor and has been resolved.

Linear experienced an issue where Linear Asks failed to auto-create in some Slack channels when triggered via Slack workflows. The problem affected the automatic creation functionality for Linear Asks in specific Slack integrations. The issue was identified and resolved after 4.2 hours of investigation and fixing.

Linear experienced an issue where inbox notifications were incorrectly deleted across multiple workspaces, preventing affected users from receiving notifications. The service ran a remediation task to restore the missing notifications for impacted users. The incident lasted 2.6 hours and was resolved through the restoration process.