Outage in Link Mobility

[MyLink] Unscheduled disturbance with Website

Resolved Major
October 16, 2022 - Started almost 3 years ago - Lasted about 9 hours
Official incident page

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Outage Details

Dear Customer / Partner, We would like to notify you about an unscheduled system disturbance. Impact: Customers may experience timeouts while trying to connect to MyLink Website. We plan to send you an update within the next 2 hours or when new information is available. We apologize for the inconvenience caused.
Components affected
Link Mobility Web Portal
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 10/16/2022 01:27PM

Dear Customer / Partner,

The impact is no longer present, MyLink website will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.

IDENTIFIED almost 3 years ago - at 10/16/2022 08:39AM

Dear Customer / Partner,

The cause of the disturbance was found and we are working on a solution.
We plan to send you an update within the next 2 hours or earlier if new information is available.

We apologize for the inconvenience.

INVESTIGATING almost 3 years ago - at 10/16/2022 06:26AM

Dear Customer / Partner,

We would like to notify you about an unscheduled system disturbance.

Impact: Customers may experience timeouts while trying to connect to MyLink Website.
We plan to send you an update within the next 2 hours or when new information is available.

We apologize for the inconvenience caused.

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