Outage in Link Mobility

[MyLink] - delayed messages, missing entries

Resolved Minor
December 21, 2022 - Started almost 3 years ago - Lasted about 1 month
Official incident page

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Outage Details

Dear Customer / Partner, We would like to notify you about an unscheduled system disturbance. Impact: messages are delayed around 30 minutes in Message Search and Dashboard with potentially missing entries. This issue is only impacting MyLink platform showing the messages, the actual messages are send and delivered without issues. We apologize for the inconvenience.
Components affected
Link Mobility Insights
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/25/2023 04:44PM

Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further problems do not hesitate to contact your local support.
Thank you for your patience and understanding.

INVESTIGATING almost 3 years ago - at 12/21/2022 02:42PM

Dear Customer / Partner,

We would like to notify you about an unscheduled system disturbance.

Impact: messages are delayed around 30 minutes in Message Search and Dashboard with potentially missing entries. This issue is only impacting MyLink platform showing the messages, the actual messages are send and delivered without issues.

We apologize for the inconvenience.

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