Outage in Link Mobility

[France][Orange] Unscheduled disturbance

Resolved Major
May 10, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

Dear Customer / Partner, Orange FRANCE is still working on a solution. Affected services: Mobile originated and Mobile terminated messages are delayed or not sent at all. We plan to send you an update within the next 2 hours or earlier if new information is available. We apologize for the inconvenience.
Components affected
Link Mobility France
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/10/2023 12:10PM

Dear Customer / Partner,

For your information, the disturbance towards Orange in France has been resolved.

Start Date & Time: 2023-05-10 10:40 CEST
End Date & Time: 2023-05-10 13:20 CEST

Info: The services are back in operational state.
This disruption originated within operator's network and we have received information from the operator that the issue has been resolved.
We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.

INVESTIGATING over 2 years ago - at 05/10/2023 10:51AM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 05/10/2023 09:46AM

Dear Customer / Partner,


Orange FRANCE is still working on a solution.

Affected services: Mobile originated and Mobile terminated messages are delayed or not sent at all.


We plan to send you an update within the next 2 hours or earlier if new information is available.
We apologize for the inconvenience.

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