Outage in Link Mobility

[France][Orange] Unscheduled disturbance

Resolved Major
May 22, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

Dear Customer / Partner, Please be aware that there is currently a disturbance towards Orange in France. Start Date & Time: 2023-05-22 13:10 CEST Affected service: Delivery reports, MT and MO messages. Issue: Mobile originated and Mobile terminated messages are delayed or not sent at all. Our engineers are currently investigating the incident and are in close contact with the operator. We apologize for the inconvenience caused and will provide more information when available.
Components affected
Link Mobility France
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/22/2023 02:31PM

Dear Customer / Partner,


For your information, the disturbance towards Orange in France has been resolved.

Start Date & Time: 2023-05-22-13:10 [CEST]
End Date & Time: 2023-05-22-14:35 [CEST]


Affected Product: SMS
Info: The services have been restored.


This disruption originated within operator's network and we have received information from operator that the issue has been resolved.

INVESTIGATING over 2 years ago - at 05/22/2023 12:01PM

Dear Customer / Partner,

Please be aware that there is currently a disturbance towards Orange in France.
Start Date & Time: 2023-05-22 13:10 CEST
Affected service: Delivery reports, MT and MO messages.
Issue: Mobile originated and Mobile terminated messages are delayed or not sent at all.

Our engineers are currently investigating the incident and are in close contact with the operator.
We apologize for the inconvenience caused and will provide more information when available.

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