Outage in Link Mobility

[MyLink] Unscheduled disturbance

Resolved Major
July 28, 2023 - Started over 1 year ago - Lasted about 9 hours
Official incident page

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Outage Details

Dear Customer / Partner, We would like to notify you about an unscheduled system disturbance. Impact: Customers may experience problem with sending messages using MyLink Message Sender. We plan to send you an update when new information is available. We apologize for the inconvenience caused.
Components affected
Link Mobility Messages
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/28/2023 05:43PM

Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further delays do not hesitate to contact your local support.
Thank you for your patience and understanding.

MONITORING over 1 year ago - at 07/28/2023 02:04PM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 07/28/2023 02:04PM

Dear Customer / Partner,

The impact is no longer present, MyLink services will remain under close observation for the next 2 hours.
We plan to send you an update when new information is available.

INVESTIGATING over 1 year ago - at 07/28/2023 08:50AM

Dear Customer / Partner,

We would like to notify you about an unscheduled system disturbance.

Impact: Customers may experience problem with sending messages using MyLink Message Sender.
We plan to send you an update when new information is available.

We apologize for the inconvenience caused.

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