[FR][UK] Unscheduled disturbance

Dear Customer / Partner,

for your information, the disturbance for incoming MOs traffic has been resolved.

Start Date & Time: 2023-12-06 17:20 CET.
End Date & Time: 2023-12-06 00:30 CET.

Affected Product: Incoming MOs traffic
Info: The services have been restored.

Our engineers fixed the incident on our CORE database.The MT/MO traffic is back to normal.
We apologize for the inconvenience caused. For any further information, please contact Netsize Support.

Our engineers fixed the incident on our CORE database.

The MT/MO traffic is back to normal.

Our engineers continue to monitor the traffic carefully

Update regarding the on-going disturbance.
We experience new disturbances in MT traffic due to the same incident on our database.
Our engineers are fully mobilized and working on fixing this issue


The MO traffic is still impacted

We apologize for the inconvenience caused and will provide more information when available

Update regarding the on-going disturbance.


An incident occurred on our CORE database resulting in a global outage.

All SMS traffic (MO/MT) was impacted from 19:10 CET

The MT traffic is back at 19:50 CET

The MO traffic is still impacted

Our engineers continue to investigate.

We apologize for the inconvenience caused and will provide more information when available

Dear Customer / Partner,


We would like to notify you about an unscheduled system disturbance in France and United Kingdom.

Impact: We are currently experiencing an issue with incoming MO's and MT's traffic
Our team is actively working on a resolution.

We plan to send you an update within 2 hours or earlier if new information is available.
We apologize for the inconvenience.