Outage in Link Mobility

[CGI] Unscheduled disturbance

Resolved Major
January 16, 2024 - Started 11 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Dear Customer / Partner, We would like to notify you about an unscheduled system disturbance. Following endpoints might be unreachable: smpp1.sp247.net smpp3.sp247.net Impact: Currently established connections are operational. However, new connections are not being accepted. Services will continue to function until reconnection attempt is made. Be advised that if you're using the affected address you can temporarily change it to one of the following: smpp2.sp247.net smpp4.sp247.net We plan to send you an update if new information is available. We apologize for the inconvenience.
Components affected
Link Mobility API *.sp247.net
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 01/16/2024 04:04PM

Dear valued Customer/Partner

The issue has been resolved and normal functionality has been restored.

If you encounter any further issues please do not hesitate to contact your local support team

We apologize for any inconvenience caused.

MONITORING 11 months ago - at 01/16/2024 02:01PM

Dear Customer / Partner,

The cause of the disturbance was found. A fix has been implemented and we are monitoring the results.

If you encounter any further issues please do not hesitate to contact your local support team

We apologize for any inconvenience caused.

INVESTIGATING 11 months ago - at 01/16/2024 12:54PM

Dear Customer / Partner,
We would like to notify you about an unscheduled system disturbance.

Following endpoints might be unreachable:
smpp1.sp247.net
smpp3.sp247.net


Impact:
Currently established connections are operational. However, new connections are not being accepted. Services will continue to function until reconnection attempt is made.

Be advised that if you're using the affected address you can temporarily change it to one of the following:

smpp2.sp247.net
smpp4.sp247.net

We plan to send you an update if new information is available.
We apologize for the inconvenience.

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