[France] Unscheduled disturbance

Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further delays do not hesitate to contact your local support.
Thank you for your patience and understanding.

Dear Customer / Partner,

The impact is no longer present, affected connections will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.

The technical issue is still ongoing. Our technicians are continuing to work on resolving the problem as quickly as possible.

Thank you for your patience and understanding.

We would like to inform you that we continue working on solving this problem. Our engineers are currently in the data center and are getting closer to a solution.

Thank you for your patience and understanding.

We are continuing to work on a fix for this issue.

Dear Customer / Partner,

The cause of the disturbance was found and we are working on a solution.
Current impact: Total outage affecting SMS sending/receiving & delivery reports.

We apologize for the inconvenience.

Dear Customer / Partner,

We would like to notify you about an unscheduled system disturbance.

Impact: Customers may experience delays in message delivery and the receipt of delivery reports for messages sent to France.
Issue start time: 2024/05/23 5:00 PM CEST

We plan to send you an update when new information is available.
We apologize for the inconvenience caused.