Outage in Link Mobility

[United Kingdom][Italy] Unscheduled disturbance

Resolved Major
May 23, 2024 - Started 7 months ago - Lasted about 12 hours
Official incident page

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Outage Details

Dear Customer / Partner, We would like to notify you about an unscheduled system disturbance. Impact: Customers may experience delays in message delivery and the receipt of delivery reports for messages sent to United Kingdom & Italy. Issue start time: 2024/05/23 5:00 PM CEST We plan to send you an update when new information is available. We apologize for the inconvenience caused.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/24/2024 04:30AM

Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further delays do not hesitate to contact your local support.
Thank you for your patience and understanding.

MONITORING 7 months ago - at 05/24/2024 02:32AM

Dear Customer / Partner,

The impact is no longer present, affected connections will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.

IDENTIFIED 7 months ago - at 05/23/2024 10:52PM

The technical issue is still ongoing. Our technicians are continuing to work on resolving the problem as quickly as possible.

Thank you for your patience and understanding.

IDENTIFIED 7 months ago - at 05/23/2024 07:51PM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 months ago - at 05/23/2024 04:41PM

Dear Customer / Partner,

We would like to notify you about an unscheduled system disturbance.

Impact: Customers may experience delays in message delivery and the receipt of delivery reports for messages sent to United Kingdom & Italy.
Issue start time: 2024/05/23 5:00 PM CEST

We plan to send you an update when new information is available.
We apologize for the inconvenience caused.

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