Outage in Link Mobility

[Norway][Strex] Payment services unscheduled disturbance

Resolved Minor

May 25, 2024 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

Dear Customer / Partner, Please be aware that there is currently a disturbance towards Strex in Norway. Start Date & Time: 2024-05-25 1:30 CEST Affected service: Strex is currently experiencing issues with payment SMS in Norway Our engineers are actively investigating the issue and maintaining direct communication with the operator. We apologize for the inconvenience caused and will provide more information when available.

Components affected

Link Mobility Norway

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 05/25/2024 12:34PM

For your information, the disturbance towards STREX in NORWAY has been resolved.

Start Date & Time: 2024-05-25 1:30 CEST
End Date & Time: 2024-05-25 12:30 CEST

Info: The services have been restored.

This disruption originated within operator's network and we have received information from operator that the issue has been resolved.

We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.

MONITORING almost 2 years ago - at 05/25/2024 10:41AM

Dear Customer / Partner,

The impact is no longer present, Strex in Norway will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.

INVESTIGATING almost 2 years ago - at 05/25/2024 10:02AM

Dear Customer / Partner,

Please be aware that there is currently a disturbance towards Strex in Norway.
Start Date & Time: 2024-05-25 1:30 CEST
Affected service: Strex is currently experiencing issues with payment SMS in Norway

Our engineers are actively investigating the issue and maintaining direct communication with the operator.
We apologize for the inconvenience caused and will provide more information when available.

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