Outage in Link Mobility

[Xenioo] [WhatsApp] Unscheduled disturbance

Resolved Minor
May 30, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

Dear Customer / Partner, We would like to notify you about a service disruption currently affecting our WhatsApp platform. The root cause of the issue appears to be on the meta side, leading to technical difficulties with messaging, chats, and other functionalities. We will keep you updated on the progress of the resolution and plan to send you an update if new information becomes available. Your patience and understanding are highly appreciated.
Components affected
Link Mobility Whatsapp
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/30/2024 12:13PM

Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further issues do not hesitate to contact your local support.

Thank you for your patience and understanding.

MONITORING over 1 year ago - at 05/30/2024 09:43AM

Dear Customer / Partner,

The impact is no longer present, the services will remain under close observation for the next 2 hours.

INVESTIGATING over 1 year ago - at 05/30/2024 09:23AM

Dear Customer / Partner,

We would like to notify you about a service disruption currently affecting our WhatsApp platform. The root cause of the issue appears to be on the meta side, leading to technical difficulties with messaging, chats, and other functionalities.

We will keep you updated on the progress of the resolution and plan to send you an update if new information becomes available.

Your patience and understanding are highly appreciated.

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