[WhatsApp] Unscheduled disturbance

Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further delays do not hesitate to contact your local support.
Thank you for your patience and understanding.

Dear Customer / Partner,

The impact is no longer present, WhatsApp platform will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.

Start Date & Time: 2024-08-05 11:00 CEST
End Date & Time: 2024-08-05 18:28 CEST

We apologize for the inconvenience.

Dear Customer / Partner,

The cause of the disturbance was found and we are working on a solution.
We plan to send you an update within the next 2 hours or earlier if new information is available.

Issue: Mobile Terminated messages and Delivery Reports are delayed or missing.

We apologize for the inconvenience.

Dear Customer / Partner,

Please be advised that there is currently a disruption affecting WhatsApp services.

Start Date & Time: 2024-08-05 11:00 CEST

Affected service: Mobile Terminated messages (MO) and Delivery Reports (DLR's)

Issue: Mobile Terminated messages and Delivery Reports are delayed or missing.


We apologize for the inconvenience caused and will provide more information when available