Outage in Link Mobility

[WhatsApp] Unscheduled disturbance

Resolved Minor

August 06, 2024 - Started over 1 year ago - Lasted about 24 hours
Official incident page

Incident Report

Dear Customer / Partner, Please be advised that there is currently a disruption affecting WhatsApp services. Start Date & Time: 2024-08-06 11:20 CEST Affected service: Delivery Reports (DLRs) Issue: Delivery Reports are delayed or missing. We apologize for the inconvenience caused and will provide more information when available.

Components affected

Link Mobility Whatsapp

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 08/07/2024 12:48PM

Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further delays do not hesitate to contact your local support.
Thank you for your patience and understanding.

MONITORING over 1 year ago - at 08/06/2024 04:32PM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 08/06/2024 04:31PM

Dear Customer / Partner,

The impact is no longer present, WhatsApp platform will remain under close observation.
We plan to send you an update as soon as it is possible.

Start Date & Time: 2024-08-06 11:20 CEST
End Date & Time: 2024-08-06 18:25 CEST

We apologize for the inconvenience.

INVESTIGATING over 1 year ago - at 08/06/2024 01:02PM

Dear Customer / Partner,

Please be advised that there is currently a disruption affecting WhatsApp services.
Start Date & Time: 2024-08-06 11:20 CEST

Affected service: Delivery Reports (DLRs)

Issue: Delivery Reports are delayed or missing.

We apologize for the inconvenience caused and will provide more information when available.

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