Outage in Link Mobility

[Italy] Unscheduled disturbance

Resolved Major
October 03, 2024 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Dear Customer / Partner, Please be aware that there is currently a disturbance towards Italy. Start Date & Time: 2024-10-03 13:50 CEST Affected service: SMS Mobile Terminated / Mobile Originated / Delivery Reports messages Issue: Messages can be delayed or missing Our engineers are actively investigating the issue and maintaining direct communication with the operator. We apologize for the inconvenience caused and will provide more information when available.
Components affected
Link Mobility Italy
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/03/2024 02:30PM

Dear Customer / Partner,

For your information, the disturbance towards Italy has been resolved.

Start Date & Time: 2024-10-03 13:50 CEST
End Date & Time: 2024-10-03 14:50 CEST

Info: The services are back in operational state.
This disruption originated within operator's network and we have received information from the operator that the issue has been resolved.
We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.

INVESTIGATING 3 months ago - at 10/03/2024 12:15PM

Dear Customer / Partner,

Please be aware that there is currently a disturbance towards Italy.
Start Date & Time: 2024-10-03 13:50 CEST
Affected service: SMS Mobile Terminated / Mobile Originated / Delivery Reports messages
Issue: Messages can be delayed or missing

Our engineers are actively investigating the issue and maintaining direct communication with the operator.
We apologize for the inconvenience caused and will provide more information when available.

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